Overview

Product and service offerings across a broad range of economic segments are racing ahead. To succeed in this competitive landscape, many organizations leverage advanced Customer Relationship Management (CRM) software solutions. They help create strong relationships with former, current and prospective customers while maximizing operational efficiency.

We develop custom, scalable and easy-to-use CRM solutions for industries:

Banking
Education
Telecom
Media
Insurance
Logistics
Healthcare
Travel

Your top benefits

- Increase customer satisfaction and retention
- Gain deep insight into client needs
- Identify high-value clients
- Create targeted offers
- Engender customer trust through personalized services
- Expand relationships with customers
- Improve customer loyalty
- Increase business performance
- Strengthen competitive advantages
- Automate tasks and processes
- Speed execution of multi-step processes.

Services

Get software for a brighter future

To stand out from the rest, take finer and more granular customer marketing actions. Seamless integration of a CRM system into your financial services business can help you get a greater understanding of clients, their needs and preferences.


At DT-Smart, we develop CRM products for organizations engaged in Private Banking, Wealth Management, Asset Management, Investment Management, Risk Management, Corporate Advisory, and related services. Our approach to delivering software is to provide your organization with a perfectly custom fit CRM solution built for the way you work.

The greatest advantages of having CRM in place include :

- Fiercely loyal customer base
- Boosted operational efficiency
- Streamlined processes
- Enhanced cross-sell and up-sell opportunities
- Improved profitability.

Process

You have a project

Step 1

You send us all the requirements that you have, specifications or any other documents about the project

Step 2

We analyze the requirements, estimate the project and offer you a quote for development

Step 3

If it looks reasonable to you, we sign an NDA and a contract and start the project

We work on the project

Step 1

We assign a project manager and organize a dedicated team of software developers and designers

Step 2

The whole team is online the whole working day and available via email, Skype, phone

Step 3

Clients decide the level of involvement in the development

Step 4

Clients provide us with the preferences and recommendations regarding design and specific features of the application

Step 5

We carry out development. Several times per week we organize demonstrations for clients to provide them with the latest updates on the development

Step 6

Organize a QA team of testers, that will fix any code imperfections and bugs

Step 7

Deliver the finished solution and all sources, assist to deploy online

The project is ready